Privacy Settings

UNIVARSAL AGRI SERVICES (Brand: NANO KHETI)
Effective Date: 12 December 2025

This Privacy Policy explains how UNIVARSAL AGRI SERVICES, operating under the brand name NANO KHETI (“we”, “us”, “our”), collects, uses, stores, and shares personal information when you submit your details through our website, Meta/Facebook/Instagram Lead Ads (Instant Forms), WhatsApp enquiries, or other communication channels.

1) Business Contact Details

Legal Entity / Company Name: UNIVARSAL AGRI SERVICES
Brand Name: NANO KHETI
Email: uaskolhapur@gmail.com
Support Phone: +91 9172116788
Location: Kolhapur, Maharashtra, India

2) Information We Collect

When you submit an enquiry or interact with us, we may collect the following information:

A. Contact Information

• Name

• Mobile number (phone)

B. Location / Area Information

• Pincode, district, state (as provided by you)

C. Enquiry / Requirement Information

• Product requirement details such as quantity needed (for example, number of units/packs)

• Crop type or usage details (only if you share it)

We do not intentionally request sensitive personal information such as health status, disability status, financial information (debt/credit score), or any other sensitive category through our lead forms.

3) Why We Collect This Information (Purpose)

We use the information collected to:

• respond to your enquiry and provide product information, availability, pricing, and application guidance

• connect you with our authorised distributor/retailer partner for fulfilment and local support (if applicable)

• coordinate order fulfilment, delivery support, and customer service

• maintain internal business records and improve our products and communication

4) How We Contact You

By submitting your details, you agree that UNIVARSAL AGRI SERVICES (NANO KHETI) may contact you regarding your enquiry via:

• phone call

• SMS

• WhatsApp

You may ask us to stop contacting you at any time by writing to uaskolhapur@gmail.com.

5) Sharing of Information

We may share limited information only when necessary for legitimate business purposes, such as:

• sharing your enquiry details with authorised distributors/retailers to provide pricing, availability, delivery, or local support

• sharing with service providers who assist us with communication tools, lead management, or record-keeping (for example, CRM / WhatsApp tools)

We do not sell your personal information to third parties.

6) Data Retention

We retain your enquiry data for as long as reasonably necessary to respond to your enquiry, provide support, maintain records, and comply with applicable legal obligations. When information is no longer required, we delete or anonymise it where feasible.

7) Data Security

We take reasonable steps to protect your information using appropriate administrative and technical safeguards. However, no internet-based system can be guaranteed 100% secure.

8) Your Choices and Requests

You may request to:

• access or correct your information, or

• delete your information from our records (subject to legal and business record requirements)

To request this, contact:
Email: uaskolhapur@gmail.com
Phone: +91 9172116788

9) Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.