Refund & Return Policy

Last updated: 31 March 2026

We want you to be fully satisfied with your NanoKheti purchase. If there is any issue with your order, we will make it right.

1. Eligible Returns

You may return a product within 7 days of delivery if:

The product is damaged or leaking on arrival
You received the wrong product
The product seal is broken at the time of delivery

2. Non-Returnable Items

Products that have been opened and partially used
Products returned after 7 days of delivery
Digital downloads and ebooks

3. How to Initiate a Return

WhatsApp us at +91 91721 16788 within 7 days of delivery
Share your order details and a photo of the damaged/wrong product
Our team will respond within 24 hours with return instructions

4. Refund Process

Approved refunds are processed within 5–7 working days
Refunds are credited to the original payment method (UPI/card/bank account)
COD refund amounts are transferred via UPI or bank transfer

5. Replacement Option

Instead of a refund, you may opt for a free replacement of the damaged or wrong product. Replacement orders are dispatched within 2 working days of return approval.

6. Cancellations

Orders can be cancelled before dispatch by contacting us on WhatsApp
Once dispatched, orders cannot be cancelled — please initiate a return after delivery

7. Contact for Returns

Greenfield Hi-Tech Agro Technologies
Kolhapur, Maharashtra, India
WhatsApp: +91 91721 16788
Response time: Within 24 hours on working days