NanoKheti
Refund & Return Policy
Last updated: 31 March 2026
We want you to be fully satisfied with your NanoKheti purchase. If there is any issue with your order, we will make it right.
1. Eligible Returns
You may return a product within 7 days of delivery if:
- The product is damaged or leaking on arrival
- You received the wrong product
- The product seal is broken at the time of delivery
2. Non-Returnable Items
- Products that have been opened and partially used
- Products returned after 7 days of delivery
- Digital downloads and ebooks
3. How to Initiate a Return
- WhatsApp us at +91 91721 16788 within 7 days of delivery
- Share your order details and a photo of the damaged/wrong product
- Our team will respond within 24 hours with return instructions
4. Refund Process
- Approved refunds are processed within 5–7 working days
- Refunds are credited to the original payment method (UPI/card/bank account)
- COD refund amounts are transferred via UPI or bank transfer
5. Replacement Option
Instead of a refund, you may opt for a free replacement of the damaged or wrong product. Replacement orders are dispatched within 2 working days of return approval.
6. Cancellations
- Orders can be cancelled before dispatch by contacting us on WhatsApp
- Once dispatched, orders cannot be cancelled — please initiate a return after delivery
7. Contact for Returns
Greenfield Hi-Tech Agro Technologies
Kolhapur, Maharashtra, India
WhatsApp: +91 91721 16788
Response time: Within 24 hours on working days